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What is a SociableKIT Solution?
A "SociableKIT Solution" can be called a "feed", "widget", "plugin" or "source". Sometimes, we simply call it "SK solution". You can view the list of our solutions here. When you use SociableKIT, you can create, customize and embed different social media feeds and more on your website. For example, you created a “SociableKIT solution” for your Facebook page events. That means you created one SociableKIT soluti
What are views per month?
Views per month are the total number of times all your SociableKIT solutions will load. For example, you have 5 solutions on your account. Each of them received 100 loads or page views. It means your views per month is 500. The limit resets every month. This is another factor to consider when selecting the right plan for your account. If you go over your limit, SociableKIT will not display anything on your website. You need to wait for the views to reset or change your subscription plan for th
When will my solution be updated?
Your SociableKIT solutions are updated on set time and it depends on its type. You can find the information for the sync schedule on the bottom left part of the customization section.
Can I get a PHP code and not an embed code?
How to delete a solution?
Go to your account details. Click 'My Solutions' then you will see the solutions you created and the delete at the 'action' table below.
Can I put embed codes on email?
Can I use the embed code on more than one website?
Yes but It is not recommended. Your customers might be confused because your content is found on different websites or domains.
Does SociableKIT improve SEO?
Yes! SociableKIT will improve your SEO. All of that quality keyword-rich contents from your social media accounts are directly embedded into your website. For example, you are using our Facebook page events solution on your website. When your customers search your events on Google, it will show up like the following. Hedkandi is one of our customers. Try to search for their events. !(https://storage.crisp.chat/users/helpd
When does SociableKIT triggers the sync?
Here is how and when SociableKIT triggers the syncing of your solutions. For this example, assume that you are using our Facebook page events solution. IF you're using a page access token: SociableKIT triggers the sync if a visitor has loaded your solution and it detected that the it was not synced for at least an hour. So, if you have consistent visits, the feed will update every hour. IF you're not using a page access token: SociableKIT syncs your feed every 24 hours. Our system wil
Can I embed two or more solutions of the same type in one web page?
Yes. You can embed two or more solutions of the same type in one web page. To make it work, you need to include only one script tag in your web page. For example, you want to embed two YouTube playlist solutions in a single web page. The embed code will look like the following.
How to solve the issue with LastPass?
If you are using LastPass and having issues with the SociableKIT dashboard, please follow this: Click your LastPass icon on your upper right on your Chrome browser. On the drop-down, select "Account options". Next page on the pop-up, select "Extension Preferences". The whole page will be now be shown, on the left sidebar, click "Advanced". Enable "Respect Autocomplete=off: allow websites to disable Autofill" option.
What does unlimited websites mean?
It means you can use our embed code to one or more websites. For example, you have your firstwebsite.com. Your SociableKIT widget will work there. After some time, you created more websites secondwebsite.com and thirdwebsite.com. You can use the same embed code in those websites. The widget will work in those three websites.
How to add platform on your Facebook app?
Go to your Facebook app On the left sidebar, Click Settings On the main side, click "Add platform" Select "Website" On the "Site URL" enter your site's URL. Click "Save changes" button.
Does the tool offer a setting option to switch off the tracking/cookies completely?
How to add an admin to your Facebook app?
If you do not want to manage your Facebook application, or if you do not want to do updates to it when there are new rules or requirements by Facebook, we can try to do it for you. You just need to add us as administrator to your Facebook app. Watch our video tutorial here: https://screencast-o-matic.com/watch/crirD6VixFS#
Which concrete data/cookies are tracked by your tool?
Will data be given to third parties?
We do not give data to any third parties. The sole purpose of SociableKIT is to display your social media feeds on your website which you provided publicly.
How does your solutions work?
Basic idea When you use SociableKIT, you permit us to read public data from your data source (Facebook, LinkedIn, Twitter, Instagram, Google, etc.). We store it in our system. You let our system display your data to your website. We will never use your data in any way that you have not agreed to. To put it simply: Your data source > SociableKIT > Your Website. This is how our solutions work. This is the only intention behind using the data of the source that you entered into our system.
Where is SociableKIT based and what are your business hours?
SociableKIT is based in Philippines. Here are our business hours in Manila time (PHT): Mon and Tue - 8:00 am to 5:00 pm Wed, Thur, and Fri - 8:00 am to 11:00 pm Sat and Sun - 3:00 pm to 11:00 pm We will reply within a few minutes during regular work hours. During holidays or rest days, we will reply within 24-48 hours. However, you can contact us anytime and we will respond as soon as we are online.
Why is my feed not showing or not updated?
There are many reasons why your feed is not showing any posts or not updated yet.
Is SociableKIT a GDPR compliant?
Does SociableKIT work globally?
Yes, SociableKIT works globally. SociableKIT does not have a Country Based Restriction (CBR). If you require any further information, let us know here.
Can I use SociableKIT with the indemnity clause removed?
In terms of service agreement, we understand that some countries or government entities are not permitting businesses to enter into an agreement with an indemnity with a service provider. However, if you only going to use our product on your private site within your organization, it means the chance for SociableKIT to get sued by anyone is contrary to reason. The content that you allow us to get is the only content that we can display in a certai
Are the cookies that your widgets utilize going to be updated to how browsers handle cross-site cookies?
We are not using cookies on our widgets. In that case, we won't be affected by those changes. We're using localStorage to user views on the client-side. If ever some rules change, I'm sure we will be able to adjust. We've had these types of challenges before and we overcome them. If you require any further information, please email us at email@example.com.
Do you have a Demo page?
Yes, we have a Demo page. You can preview all of our solutions here and select a different layout to see how they will look like on your feed.
What sets your service apart from others?
We have lifetime support and updates. We are also open to suggestions and request features. Once subscribed, you can upgrade or cancel the subscription anytime. If you require any further information, please feel free to contact us here.
Does SociableKIT integrate Adsense?
Unfortunately, SociableKIT does not integrate nor is affiliated with Adsense yet. This means that any videos that are watched using SociableKIT are not monetized.
How is SociableKIT different from using direct social media APIs?
The difference when you use SociableKIT is, you don't have to worry about API updates that will not update your feed or break your website. Our team will take care of that. We'll make sure that your social media feeds are displayed correctly and updated. If you still have any questions or concerns, please feel free to contact us here.
Will SociableKIT's code work on an android app?
If you mean if our plugin is responsive to a mobile browser, yes. SociableKIT can work on the android app and it is also responsive. Let us know if you have further questions or concerns here.
Will SociableKIT work on my website builder?
SociableKIT supports many website builders and we also have tutorials for each of them. Here's the page: https://www.sociablekit.com/tutorials/
Does SociableKIT make my website load slow?
Can I embed the URL to the android application for mobile apps?
Unfortunately, no. However, we can provide a JSON data feed that you can parse and use for your Android application. Let us know if you have further questions or concerns here.