Q: With Token vs No Token

On our Facebook page events solution , you have the choice if you want to use a Facebook page access token or not. Here's the difference. With token: Events feed will update every hour. Only the events your page has created or co-hosted will be displayed. It can display all upcoming events that your page has created or co-hosted. Starting and ending date&time of events will be displayed. It will show past events from the last 3 months. No token: Events feed will update every 24 hours. It can display up to 80 upcoming events and 80 recurring events only. Events will be displayed even if your page did not create or co-hosted the events. Only the first two events of recurring event will be displayed. Only the event's starting date&time will be displayed consistently. It will show upcoming events only.

Question 1

How to hide scrollbar from iFrame?

Accepted Answer

If you cannot use our JavaScript embed code, the remaining options are our iFrame embed code or in Wix's case, embed it as a link or external site. Wix will show it as an iFrame embed.

The disadvantage is, an iFrame will show a vertical scrollbar if the feed's content is longer than the iFrame height that you set. We cannot completely hide the iFrame scrollbar. We have some workarounds that might be good enough.

Anticipate the height of your feed's content. Set the height of your iFrame more than the height of your anticipated content.
Use a Slider Layout and set the height of your iFrame more than the height of your slider. This way, you can load more contents to the right or left. The default layout uses a load more button that shows up more content at the bottom of the feed. It will show a vertical scrollbar in that case.
Try to add scrolling="no" attribute to the iFrame or overflow:hidden; in your iFrame's CSS.

Question 2

What is a SociableKIT Solution?

Accepted Answer

A SociableKIT Solution can be called a "feed", "widget" or "source". You can view the list of our solutions here.

When you use SociableKIT, you can create, customize and embed different social media feeds and more on your website. For example, you created a “SociableKIT solution” for your Facebook page events. That means you created one SociableKIT solution.

If you want to create another SociableKIT solution for your website, for example, a custom Twitter feed. That is another “SociableKIT solution”. This time, you created two SociableKIT solutions already. One for your Facebook page events and one for Twitter feed.

If you need to embed your YouTube channel videos on your website, you will create another SociableKIT solution. You have 3 SociableKIT solutions this time.

So, if you chose to buy a plan that says 10 SociableKIT solutions, you are limited to create 10 SociableKIT solutions only.

If your plan says 50 SociableKIT solutions, it means you can create up to 50 SociableKIT solutions. You can use them all on a single website or 50 websites, one for each website. Or, 5 websites with 10 SociableKIT solutions for each website.

Question 3

With Token vs No Token

Accepted Answer

On our Facebook page events solution, you have the choice if you want to use a Facebook page access token or not. Here's the difference.

With token:

Events feed will update every hour.
Only the events your page has created or co-hosted will be displayed.
It can display all upcoming events that your page has created or co-hosted.
Starting and ending date&time of events will be displayed.
It will show past events from the last 3 months.

No token:

Events feed will update every 24 hours.
It can display up to 80 upcoming events and 80 recurring events only.
Events will be displayed even if your page did not create or co-hosted the events.
Only the first two events of recurring event will be displayed.
Only the event's starting date&time will be displayed consistently.
It will show upcoming events only.

Question 4

When will my solution be updated?

Accepted Answer

Your SociableKIT solutions are updated on set time and it depends on its type. You can find the information for the sync schedule on the bottom left part of the customization section.

Question 5

What are views per month?

Accepted Answer

Views per month are the total number of times all your SociableKIT solutions will load. For example, you have 5 solutions on your account. Each of them received 100 loads or page views. It means your views per month is 500.

The limit resets every month. This is another factor to consider when selecting the right plan for your account. If you go over your limit, SociableKIT will not display anything on your website. You need to wait for the views to reset or change your subscription plan for the solution to work without any interruption.

The more a SociableKIT solution loads, the more servers we need. Maintaining multiple servers are not cheap. It means we need to invest more to provide better SociableKIT solutions for you. That's why we need this metric.

Question 6

How to  use SociableKIT with WordPress?

Accepted Answer

Here's how to use the SociableKIT embed code into your WordPress page.

Copy the JavaScript embed code from SociableKIT dashboard.
Open or create a new WordPress page.
On the body of your page, click the plus icon and click Custom HTML.
Paste the code on the text area.
To preview, click the preview tab.
Click the Publish or Update button of your WordPress page.

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