• How to hide scrollbar from iFrame?

  If you cannot use our JavaScript embed code, the remaining options are our iFrame embed code. In Wix's case, embed it as a link or external site. Wix will show it as an iFrame embed. The same goes with Google sites. The disadvantage is, an iFrame will show a vertical scrollbar if the feed's content is longer than the iFrame height that you set. We cannot completely hide the iFrame scrollbar. We have some workarounds that mPopular

• Why "Get tickets" button is not working?

  If your event's ticket section looks like the following, it means your event was connected to Eventbrite. Eventbrite ticket format Pop up when Get Tickets button was clicked Your ticket URL was not manually entered in the form. In this case, SociableKIT won't be able to consistently display the "Get tickets" button onFew readers

• Why pop up is not showing up?

  If the pop up did not show up immediately after you clicked the Read More button, you can try to scroll up and look at the top of your page. If you see it there, it means is showed up, but not at the middle of your web page. In that case, you're probably using the iFrame embed code or the iFrame required by Wix website builder. Here's what you can do to fix this issue. If you're not using Wix, use our JavaScript embed code. This will make the pop up show up at the middle of the page.Few readers

• Can I import a font?

  Unfortunately, we do not have that feature yet. If you need the font the same from your website, you can use the Inherit option in the "Font family" feature under the "Fonts" tab. When the feed was embedded on your website, it will follow the same font you use on your website. This will work only if you use the JavaScript code. If you still have any questions or concerns, please feel free to coFew readers

• Why only a few posts was displayed?

  If you're using a Moderation feature like a search keyword or approved posts, only a few posts might appear on your feed. Here's how it works: For example, on our LinkedIn solutions, our system can get the latest 50 posts only. If you use a search keyword, our system will find the posts in those 50 posts only. That's the reason why it might display only a few posts on your feed.Few readers

• Can I request a new feature?

  Yes, but our development resources are currently limited. However, we will add your request to our list and will revisit it as soon as we have the capability. When it’s available, we'll be sure to let you know.Few readers

• What is "Review content padding"?

  The feature is about the space between the review text and its border. Let us know if you have further questions. Contact us here.Few readers

• Can the text size of the Search box be much smaller?

  If you want a customize text size in your search box, yes, it is possible. Go to the CSS tab and add this to the custom CSS field then click the 'Save Changes' button. skwwsearchevents font-size:10px; Change the "10" to a number of the font size you like. Let us know if you need further assistance. Contact us here.Few readers

• Is it possible to combine both social streams into one on my website?

  Postings from both streams to be shown in one is not possible. We can only show one below the other. Let us know if you have further concerns. Contact us here.Few readers

• Why my feed is not working on IE11?

  Unfortunately, SociableKIT widgets do not support Internet Explorer browser anymore. Even Microsoft says farewell to it. Here's their article of the issue. However, we can still provide a data feed that you can use for your site. If you require any further information, please feel free to contact us.Few readers

• Is there a way to show live chat or comments during a live stream?

  Unfortunately, we can't able to do that for now due to limitation. However, we have a feature where once the live viewer clicks that button, it will redirect them to the live stream page where the viewers can able to see your video and at the same time your live chat and comments. Please check the details below where you can enable this feature: YouTube live video widget: * Under the Video tab, check the Show live chat button. Facebook page live video and Twitch live video widgFew readers

• What are the Excluded and Pre-approval features?

  Excluded and Pre-approval features can be found in the dashboard under the Moderation tab. The following details are the feature description and use. Excluded feature is when you need to a certain post in your feed. In the latest posts field, check the posts you wish to remove. Then exit the field and click "Save Changes" button. Example A: In the Excluded posts fFew readers