Articles on: GENERAL

How to refresh the feed?

If you're on our free plan, your feed can be refreshed by requesting sync manually. Follow the steps below.

Login to your SociableKIT account.
Find your solution and click the "Edit" button.
On the upper right corner, click the Activate free plan button if it is not yet activated.
Click the "Request sync" button.

You can request sync only once every 24 hours. The refresh usually happens within an hour but might take up to 24-48 hours due to a high number of requests.

On our "live stream" solutions like Facebook, YouTube, and Twitch live stream, refresh happens within 3-5 minutes.

If you need automatic sync, you can always subscribe to a SociableKIT plan.

Updated on: 08/15/2022

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