Why is my widget not working on Shopify?

If your SociableKIT widget is not working after adding or embedding it on your Shopify website, this means your widget has been automatically converted or sanitized by Shopify to prevent your widget from being added to your website.

Here's an example of a SociableKIT embed code being automatically converted:



Unfortunately, SociableKIT has no control over your widget on Shopify. This means Shopify has converted or sanitized your widget because of your subscription plan on Shopify or anything on your Shopify website.

We suggest that you contact Shopify support instead to help you regarding your SociableKIT embed code being converted or sanitized on your Shopify store.

Updated on: 02/13/2024

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