• How to refresh the feed?

  If you're on our free plan, your feed can be refreshed by requesting sync manually. Follow the steps below. Login to your SociableKIT account. Find your solution and click the "Edit" button. On the upper right corner, click the Activate free plan button if it is not yet activated. Click the "Request sync" button. (https://storage.crisp.chat/users/helpdesk/website/9a0e4f74247bePopular

• What is a SociableKIT widget?

  A SociableKIT Widget can be called a source, feed, kit, plugin, or solution. You can view the list of our widgets here. When you use SociableKIT, you can create, customize and embed different social media feeds and more on your website. For example: You created a SociableKIT widget for your Facebook page events. That means you created one SociableKIT widgets. If you create another SocPopular

• What are the differences between a free plan and premium plan?

  When subscribing to a premium plan or activating the free plan, the following features are included: Premium Plan (Starter KIT, Business KIT, Elite KIT): Customize specific widget types depending on your premium plan. Higher views limit Unlimited website compatibility Lifetime chat and email support Lifetime systePopular

• What are monthly page views?

  Monthly Page Views are the total number of times your SociableKIT widgets load each month. Imagine you have 5 widgets, and each receives 100 page views in a month. That totals 500 monthly page views. This limit resets every month, making it essential to choose the right plan for your needs. If you exceed your limit, your widgets won’t display on your site until the views reset, or you upgrade your plan. The more your SociableKIT widgets load, the more server resources we need. This investPopular

• When will my widget be updated?

  Your SociableKIT widgets are updated on set time and it depends on its type. You can find the information for the sync schedule on the bottom left part of the customization section.Popular

• How to use the customization settings?

  SociableKIT offers social media feed embedding, not just an ordinary embedding but a unique social media feed embedding service, tailored specifically to meet the preferences, needs, and aesthetic of our clients' websites. The purpose of this article is to explain how to use the customization settings offered by SociableKIT. NOTE: The customization settings are only available on the premium trial (https://help.sociablekit.com/en-us/article/how-to-activate-the-7-day-premium-trial-134a1vy/Some readers

• When does SociableKIT triggers the sync?

  Here is how and when SociableKIT triggers the syncing of your widgets. For this example, assume that you are using our Facebook page events widget. IF you're using a page access token: SociableKIT triggers the sync if a visitor has loaded your widget and it detected that the it was not synced for at least an hour. So, if you have consistent visits, the feed will update every hour. IF you're not using a page access token: SociableKIT syncs your feed every 24 hours. Our system will syncSome readers

• Can I embed two or more widgets of the same type in one web page?

  Yes. You can embed two or more widgets of the same type in one web page. To make it work, you need to include only one script tag in your web page. For example, you want to embed two YouTube playlist widgets in a single web page. The embed code will look like the following.Some readers

• What does unlimited users & websites mean?

  Unlimited users means that there's no limit to how many people from your company can sign up and use the widgets. This is great because you can invite your colleagues to help you edit and manage the widgets. It's like having as many seats at the table as you need. Here's a step-by-step guide on how to invite a teammate to use the widgets: Tutorial Link Now, let's talk about unlimited websites.Some readers

• Can I put embed codes on email?

  You cannot use any type of embed codes on email but there is an alternative. Here's what we can do: Customize the look and feel of your feed using SociableKIT. Take a screenshot of this customized feed and put it as an image on your email. Put a link to that image. You can link it to the feed embedded on your website. When users click on that social feed image, they will see the actual feed on your website. Why embed codes does not work on email? It is because of limitations oSome readers

• Does SociableKIT improve SEO?

  Yes! SociableKIT will improve your SEO. All of that quality keyword-rich contents from your social media accounts are directly embedded into your website. For example, you are using our Facebook page events widget on your website. When your customers search your events on Google, it will show up like the following. Ed Sheeran is one of our customers. Try to search his Instagram news. (https://storage.crisp.chat/usersFew readers

• How to locate element classes of Custom CSS?

  Here's a tutorial on how to locate element classes that you will use on the Custom CSS feature. On your widget's customization page hover over to the element you wish to know the class. Example will be the "Write a review" button. Click the right mouse button and select "Inspect element". Locate the "clFew readers

• Can I get a PHP code and not an embed code?

  No. SociableKIT can provide JavaScript, iFrame, and Link embed codes only.Few readers

• What is the No SociableKIT branding?

  The No SociableKIT Branding feature ensures that your widgets are free of any branding or text links at the bottom. This creates a clean, professional look that enhances your brand's presence on your website. Once you subscribe to our paid plans, the No SociableKIT Branding feature is instantly applied, removing any visible branding from your widgets. This feature allows your content to shine without distractions, making it a worthwhile investment for your business. Your website will loFew readers

• What is API Access feature?

  API Access provides customers with the ability to access the data feed of the widget, facilitating the seamless integration of valuable information into their websites or mobile applications. The data is conveniently available in JSON format, a widely recognized and versatile data interchange format. This accessibility empowers developers working with various programming languages to effortlessly harness the data and incorporate it into their own projects, ensuring compatibility and flexibilFew readers

• Can I use the embed code on more than one website?

  Yes but It is not recommended. Your customers might be confused because your content is found on different websites or domains.Few readers

• What is Custom CSS feature?

  Custom CSS or Cascading Style Sheets code empowers users to effortlessly customize and apply extensive personalize appearance and style of the widget. This functionality is particularly valuable for front-end developers, who possess the requisite expertise to harness the full potential of custom CSS and achieve stunning visual results. In addition, Custom CSS is used to control and define how various elements, such as fonts, colors, and layouts, are displayed. By leveraging this feature, usFew readers

• How to solve the issue with LastPass?

  If you are using LastPass and having issues with the SociableKIT dashboard, please follow this: Click your LastPass icon on your upper right on your Chrome browser. On the drop-down, select "Account options". Next page on the pop-up, select "Extension Preferences". The whole page will be now be shown, on the left sidebar, click "Advanced". Enable "Respect Autocomplete=off: allow websites to disable Autofill" option.Few readers

• What is Automatic and Manual moderation feature?

  The manual and automatic moderation feature is designed to offer you great flexibility to predefined search keywords and approved posts functionalities. By incorporating this feature, you gain the ability to efficiently moderate content in two distinct ways: manually through predefined keyword searches and automatically through the approved posts feature. When you add specific words to the predefined search keyword list, the system intelligently filters and identifies posts that match thoseFew readers

• How does your widgets work?

  Basic idea When you use SociableKIT, you permit us to read public data from your data source (Facebook, LinkedIn, Twitter, Instagram, Google, etc.). We store it in our system. You let our system display your data to your website. We will never use your data in any way that you have not agreed to. To put it simply: Your data source SociableKIT Your Website. This is how our widgets work. This is the only intention behind using the data of the source that you entered into our system.Few readers

• Why is my feed not showing or not updated?

  There are many reasons why your feed is not showing any posts or not updated yet.Few readers

• Which concrete data/cookies are tracked by your tool?

  SociableKIT itself does not put tracking cookies. But third party social media like Facebook and LinkedIn might do it. See their Cookies policies here: https://www.linkedin.com/legal/cookie-policy https://www.facebook.com/policies/cookies You may also read our privacy policy here for more details: https://www.sociablekit.com/privacy-policy/Few readers

• Is SociableKIT a GDPR compliant?

  Yes, please see full document of our Privacy Policy here: https://www.sociablekit.com/privacy-policy/Few readers

• Where is SociableKIT based and what are your business hours?

  SociableKIT is based in Philippines. Here are our business hours in Manila time (PHT): Mon to Sat - Available 24/7 Sun - 6:00 am to 12:00 am We will reply within a few minutes during regular work hours. During holidays or rest days, we will reply within 24-48 hours. However, you can contact us anytime and we will respond as soon as we are online.Few readers

• Does SociableKIT make my website load slow?

  No, but the website page load speed depends on a variety of factors such as caching, bulky codes, and JavaScript issues. Usually, the list below is also the reason behind website slowness. Internet connection. High-resolution images can also consume lots of bandwidth while loading. Please consider image format as an important factor. The feed loads faster if you are using JPEG images instead of PNG/GIF. Too many ads. Limiting the number of display advertisements will ensure better perfFew readers

• Will SociableKIT's code work on an android app?

  If you mean if our plugin is responsive to a mobile browser, yes. SociableKIT can work on the android app and it is also responsive. Let us know if you have further questions or concerns here.Few readers

• Do you have an affiliate program?

  Unfortunately, we do not have an affiliate program yet. We will be sure to announce if we implement it in the future. Thank you. Let us know if you have further concern. Contact us here.Few readers

• Does the tool offer a setting option to switch off the tracking/cookies completely?

  We do not have this option because we cannot control what third-party social media websites do. SociableKIT's own Privacy Policy might help you as well. See: https://www.sociablekit.com/privacy-policy/Few readers

• Can I embed the URL to the android application for mobile apps?

  Unfortunately, no. However, we can provide a JSON data feed that you can parse and use for your Android application. Let us know if you have further questions or concerns here.Few readers

• How to add platform on your Facebook app?

  Go to your Facebook app On the left sidebar, Click Settings On the main side, click "Add platform" Select "Website" On the "Site URL" enter your site's URL. Click "Save changes" button.Few readers

• Will data be given to third parties?

  We do not give data to any third parties. The sole purpose of SociableKIT is to display your social media feeds on your website which you provided publicly.Few readers

• How to add an admin to your Facebook app?

  If you do not want to manage your Facebook application, or if you do not want to do updates to it when there are new rules or requirements by Facebook, we can try to do it for you. You just need to add us as administrator to your Facebook app. Watch our video tutorial here: https://screencast-o-matic.com/watch/crirD6VixFSFew readers

• Does SociableKIT integrate Adsense?

  Unfortunately, SociableKIT does not integrate nor is affiliated with Adsense yet. This means that any videos that are watched using SociableKIT are not monetized.Few readers

• Can I use SociableKIT with the indemnity clause removed?

  In terms of service agreement, we understand that some countries or government entities are not permitting businesses to enter into an agreement with an indemnity with a service provider. However, if you only going to use our product on your private site within your organization, it means the chance for SociableKIT to get sued by anyone is contrary to reason. The content that you allow us to get is the only content that we can display in a certaiFew readers

• Are the cookies that your widgets utilize going to be updated to how browsers handle cross-site cookies?

  We are not using cookies on our widgets. In that case, we won't be affected by those changes. We're using localStorage to user views on the client-side. If ever some rules change, I'm sure we will be able to adjust. We've had these types of challenges before and we overcome them. If you require any further information, please email us at [email protected].Few readers

• Can I use SociableKIT in Mailchimp?

  In email campaigns, unfortunately, SociableKIT code will not work. Learn more about embed codes in email. If you still wants to use SociableKIT with your Mailchimp account, it is possible by using Mailchimp website builder or landing page builder. Here's a video tutorial on how to use SociableKIT with your Mailchimp account: youtube How to embed Instagram feed on Mailchimp? (BPLcYbbEShwFew readers

• What sets your service apart from others?

  We have lifetime support and updates. We are also open to suggestions and request features. Once subscribed, you can upgrade or cancel the subscription anytime. If you require any further information, please feel free to contact us here.Few readers

• How is SociableKIT different from using direct social media APIs?

  The difference when you use SociableKIT is, you don't have to worry about API updates that will not update your feed or break your website. Our team will take care of that. We'll make sure that your social media feeds are displayed correctly and updated. If you still have any questions or concerns, please feel free to contact us here.Few readers

• What is the default data limit on my widget?

  The default data limit for your widget is the maximum number of data/items that can be displayed. This limit is set at 50 data/items which indicates that our widgets can only accommodate or display up to 50 items. For example: If you are using a Facebook page events widget, the default data that your widget can only display is up to 50 latest events only. If you are using aFew readers

• Will SociableKIT work on my website builder?

  SociableKIT supports many website builders and we also have tutorials for each of them. Here's the page: https://www.sociablekit.com/tutorials/Few readers

• Does SociableKIT work globally?

  Yes, SociableKIT works globally. SociableKIT does not have a Country Based Restriction (CBR). If you require any further information, let us know here.Few readers

• Do you have a Demo page?

  Yes, we have a Demo page. You can preview all of our widgets here and select a different layout to see how they will look like on your feed.Few readers

• Where can I write a review about your product and service?

  Here's where you can write and leave a review, please go to our Facebook page, or tag us on Twitter @sociablekit. Facebook Twitter Thank you so much! It will encourage us to further develop and maintain our service.Few readers

• Can I use the features in the free plan?

  In the free plan, the widget customization features are disabled. However, by subscribing to one of our paid plans, you'll have access to a wide range of customization options to personalize the widget according to your preferences. Our paid plans offer additional features and benefits that enhance your overall experience. To learn more about how to activate the free plan, you can visit this link: Free plan activation guide: https://help.sociablekit.com/en-us/article/how-to-activate-the-freFew readers

• What is the method to determine the version of my device, operating system, and web browser?

  Here are the steps to determine device model, operating system version, and browser version: Device Model: For a smartphone or tablet, go to "Settings" or "About Phone/Tablet" and look for "Model Number" or "Device Name." For a computer, check the "System Information" or "About This Mac" (for Apple computers) or "System" or "System Properties" (for Windows computersFew readers

• What is Collect User Submission feature?

  The Collect User Submission feature in our Content Aggregator widget allows users to submit their own content, such as ratings, reviews, photos, or videos. When users access the feed, they will notice a prominently placed Submit button positioned in the upper right corner. Upon clicking this button, a popup window will appear, presenting users with a form. This form serves as a convenient means for users to submitFew readers

• What is Manual Moderation feature?

  Manual Moderation feature offers you a manual control over the posts that appears on your feed. With this feature, you can effortlessly manage predefined search keywords and approved posts. Here's how it works: Predefined Search Keyword: By manually entering specific keywords, you can easily prioritize and curate the content that aligns perfectly with your interests and preferences. Approved Posts: You have the ability to carefully review each post and decide whether it meets your guidFew readers

• How can I locate the console?

  To find the console in a web browser: Right-click on the page you want to inspect and select "Inspect" or "Inspect Element". In Google Chrome and Microsoft Edge, this will open the Developer Tools pane. In Mozilla Firefox, it will open the Web Developer Tools. Go to the "Console" tab in the Developer Tools pane. Interact with the console by entering JavaScript commands and observing the output. Note: The shortcut for opening tFew readers

• Why are my widget links blocked on Wix?

  If you are on Wix's free plan, unfortunately, Wix will disable all the links on your widget. It is not possible to fix this issue without Wix Premium Plan since the iFrames are not Sandboxed in premium, so it will work correctly there on the Wix Premium Plan. For more details, you can read the article here: https://www.jotform.com/answers/4175898-embedding-a-form-in-wix-redirect-to-external-url-is-blockedFew readers

• How to rename a widget?

  If you have multiple SociableKIT widgets, giving each one a clear, descriptive name makes it easier to locate and manage them. This is especially helpful when you have several similar widgets. In this article, we'll guide you on how to rename your SociableKIT widget. Login to your SociableKIT account. Select the widget you want to rename and click the Edit button. (https:/Few readers

• Why are my widget links blocked on GoDaddy?

  When using the GoDaddy website builder, you will encounter that your SociableKIT widget links are blocked. GoDaddy does not allow redirect links from an embed code, if you click a link on your SociableKIT widget, it will show a Blocked page or Refused to connect when it is opened on a new tab. Example: We suggest that you create a button on your website that will open a new tab to your SociableKIT wiFew readers

• What is Unlimited Widgets?

  Unlimited Widgets is available on all SociableKIT plans, allowing you to create as many widgets as your website needs. Each widget can help boost engagement by embedding social media content, reviews, jobs, and more on your pages. While you can create unlimited widgets, the data sources connected to them are limited based on your plan. If your business requires multiple data sources, such as different social media accounts, you can easily upgrade to include more sources. This gives you thFew readers

• How to find my embed code?

  In this article, we will guide you on how to find your embed code to use on your website. We have 3 different embed code options that you can choose from. Here are the choices: JavaScript iFrame Link To find the embed code of your SociableKIT widget, please follow these steps: Login to your SociableKIT account . Go to your widget list page or click here (https://www.sociablekit.com/app/usFew readers