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  • GENERAL
  • ACCOUNT
  • PRICING
  • BILLING
  • INTEGRATIONS
  • FEATURE
  • PAGE & TOKEN
  • FACEBOOK EVENTS
  • ID & USERNAME
  • FACEBOOK POSTS
  • INSTAGRAM POSTS
  • LINKEDIN FEED
  • GOOGLE FEED
  • GOOGLE CALENDAR
  • TWITTER FEED
  • MEDIUM FEED
  • YOUTUBE VIDEOS
  • VIMEO VIDEOS
  • Why is my feed not working?
    Your feed isn't working for a few different reasons. I'd be happy to help you understand why and figure out how to get it working. Let's work together to determine what might be causing the issue so we can get your feed up and running. It takes some time to sync. Your feed may take some time to sync because different data sources can have varying sync times. Some data is easy to access and can be synced quickly, while others may be more difficult to obtain and take longer to sync. ForPopular
  • What are the differences between a free plan and premium plan?
    When subscribing to a premium plan or activating the free plan, the following features are included: Premium Plan (Starter KIT, Business KIT, Elite KIT): Customize specific widget types depending on your premium plan. Higher views limit Unlimited website compatibility Lifetime chat and email support Lifetime systePopular
  • How to refresh the feed?
    If you're on our free plan, your feed can be refreshed by requesting sync manually. Follow the steps below. Login to your SociableKIT account. Find your widget and click the "Edit" button. On the upper right corner, click the Activate free plan button if it is not yet activated. Click the "Request sync" button. (https://storage.crisp.chat/users/helpdesk/website/9a0e4f74247be80Popular
  • What is a SociableKIT widget?
    A SociableKIT Widget can be called a feed, kit, plugin, or solution. You can view the list of our widgets here. When you use SociableKIT, you can create, customize, and embed different social media feeds and more on your website. For example: You created a SociableKIT widget for your Facebook page events. That means you created one SociableKIT widget. If you create another SociableKIT widgPopular
  • What are monthly page views?
    Monthly Page Views are the total number of times your SociableKIT widgets load each month. Imagine you have 5 widgets, and each receives 100 page views in a month. That totals 500 monthly page views. This limit resets every month, making it essential to choose the right plan for your needs. If you exceed your limit, your widgets won’t display on your site until the views reset, or you upgrade your plan. The more your SociableKIT widgets load, the more server resources we need. This investPopular
  • How to use the customization settings?
    SociableKIT offers social media feed embedding, not just an ordinary embedding but a unique social media feed embedding service, tailored specifically to meet the preferences, needs, and aesthetic of our clients' websites. The purpose of this article is to explain how to use the customization settings offered by SociableKIT. NOTE: The customization settings are only available on the premium trial (https://help.sociablekit.com/en-us/article/how-to-activate-the-7-day-premium-trial-134a1vy/Popular
  • What is a source?
    A source is a place where SociableKIT gets the data that will be used in a widget you created. SociableKIT charges per source. Here are some examples: Instagram profile and Twitter profile are different sources. Our system will get data from an Instagram profile and Twitter profile. LinkedIn page posts and LinkedIn page jobs are considered two different sources even if you are using the same LinkedIn page. Our system will get data from a LinkedIn page's posts feed and then jobs feed. GooglePopular
  • When will my widget be updated?
    Your SociableKIT widgets are updated on set time and it depends on its type. You can find the information for the sync schedule on the bottom left part of the customization section.Popular
  • How to locate element classes of Custom CSS?
    Here's a tutorial on how to locate element classes that you will use on the Custom CSS feature. On your widget's customization page hover over to the element you wish to know the class. Example will be the "Write a review" button. Click the right mouse button and select "Inspect element". Locate the "clSome readers
  • Can I embed two or more widgets of the same type in one web page?
    Yes. You can embed two or more widgets of the same type in one web page. To make it work, you need to include only one script tag in your web page. For example, you want to embed two YouTube playlist widgets in a single web page. The embed code will look like the following.Some readers
  • When does SociableKIT triggers the sync?
    Here is how and when SociableKIT triggers the syncing of your widgets. For this example, assume that you are using our Facebook page events widget. IF you're using a page access token: SociableKIT triggers the sync if a visitor has loaded your widget and it detected that the it was not synced for at least an hour. So, if you have consistent visits, the feed will update every hour. IF you're not using a page access token: SociableKIT syncs your feed every 24 hours. Our system will syncSome readers
  • Can I put embed codes on email?
    You cannot use any type of embed codes on email but there is an alternative. Here's what we can do: Customize the look and feel of your feed using SociableKIT. Take a screenshot of this customized feed and put it as an image on your email. Put a link to that image. You can link it to the feed embedded on your website. When users click on that social feed image, they will see the actual feed on your website. Why embed codes does not work on email? It is because of limitations oSome readers
  • How to rename a widget?
    If you have multiple SociableKIT widgets, giving each one a clear, descriptive name makes it easier to locate and manage them. This is especially helpful when you have several similar widgets. In this article, we'll guide you on how to rename your SociableKIT widget. Login to your SociableKIT account. Select the widget you want to rename and click the Edit button. (https:/Some readers
  • What does unlimited users & websites mean?
    Unlimited users means that there's no limit to how many people from your company can sign up and use the widgets. This is great because you can invite your colleagues to help you edit and manage the widgets. It's like having as many seats at the table as you need. Here's a step-by-step guide on how to invite a teammate to use the widgets: Tutorial Link Now, let's talk about unlimited websites.Some readers
  • What is Automatic and Manual moderation feature?
    The manual and automatic moderation feature is designed to offer you great flexibility to predefined search keywords and approved posts functionalities. By incorporating this feature, you gain the ability to efficiently moderate content in two distinct ways: manually through predefined keyword searches and automatically through the approved posts feature. When you add specific words to the predefined search keyword list, the system intelligently filters and identifies posts that match thoseSome readers
  • Does SociableKIT improve SEO?
    Yes! SociableKIT will improve your SEO. All of that quality keyword-rich contents from your social media accounts are directly embedded into your website. For example, you are using our Facebook page events widget on your website. When your customers search your events on Google, it will show up like the following. Ed Sheeran is one of our customers. Try to search his Instagram news. (https://storage.crisp.chat/usersFew readers
  • What is the No SociableKIT branding?
    The No SociableKIT Branding feature ensures that your widgets are free of any branding or text links at the bottom. This creates a clean, professional look that enhances your brand's presence on your website. Once you subscribe to our paid plans, the No SociableKIT Branding feature is instantly applied, removing any visible branding from your widgets. This feature allows your content to shine without distractions, making it a worthwhile investment for your business. Your website will loFew readers
  • Can I get a PHP code and not an embed code?
    No. SociableKIT can provide JavaScript, iFrame, and Link embed codes only.Few readers
  • What is API Access feature?
    API Access provides customers with the ability to access the data feed of the widget, facilitating the seamless integration of valuable information into their websites or mobile applications. The data is conveniently available in JSON format, a widely recognized and versatile data interchange format. This accessibility empowers developers working with various programming languages to effortlessly harness the data and incorporate it into their own projects, ensuring compatibility and flexibilFew readers
  • What is Custom CSS feature?
    Custom CSS or Cascading Style Sheets code empowers users to effortlessly customize and apply extensive personalize appearance and style of the widget. This functionality is particularly valuable for front-end developers, who possess the requisite expertise to harness the full potential of custom CSS and achieve stunning visual results. In addition, Custom CSS is used to control and define how various elements, such as fonts, colors, and layouts, are displayed. By leveraging this feature, usFew readers
  • Limited Widgets
    In today's digital age, social media has become an indispensable part of our personal and professional lives. Whether you're an individual looking to build your personal brand or a business aiming to expand your online presence, integrating social media into your strategy is crucial. However, the process of integrating social media can be complex and time-consuming, requiring technical expertise and constant monitoring. This is where our Starter Kit Widgets come into play - a blend of featuresFew readers
  • Why is my feed not showing or not updated?
    There are many reasons why your feed is not showing any posts or not updated yet.Few readers
  • How does your widgets work?
    Basic idea When you use SociableKIT, you permit us to read public data from your data source (Facebook, LinkedIn, Twitter, Instagram, Google, etc.). We store it in our system. You let our system display your data to your website. We will never use your data in any way that you have not agreed to. To put it simply: Your data source SociableKIT Your Website. This is how our widgets work. This is the only intention behind using the data of the source that you entered into our system.Few readers
  • Can I use the embed code on more than one website?
    Yes but It is not recommended. Your customers might be confused because your content is found on different websites or domains.Few readers
  • How to solve the issue with LastPass?
    If you are using LastPass and having issues with the SociableKIT dashboard, please follow this: Click your LastPass icon on your upper right on your Chrome browser. On the drop-down, select "Account options". Next page on the pop-up, select "Extension Preferences". The whole page will be now be shown, on the left sidebar, click "Advanced". Enable "Respect Autocomplete=off: allow websites to disable Autofill" option.Few readers
  • What is the data limit on my widget?
    The data limit for your widget is the maximum number of data/items that can be displayed. This limit is set at 50 data/items which indicates that our widgets can only accommodate or display up to 50 items. For example: If you are using a Facebook page events widget, the data that your widget can only display is up to 50 latest events only. If you are using a LinkedIn page pFew readers
  • Is SociableKIT a GDPR compliant?
    Yes, please see full document of our Privacy Policy here: https://www.sociablekit.com/privacy-policy/Few readers
  • Can I customize a SociableKIT feed?
    Yes! You can customize the look and feel of your feed to match your brand. Our dashboard contains color pickers, text modifiers, layout options, and more! We also have custom CSS option if you need to use CSS. Here's a screenshot of the customization dashboard/editor: Customization dashboard / EditorFew readers
  • Which concrete data/cookies are tracked by your tool?
    SociableKIT itself does not put tracking cookies. But third party social media like Facebook and LinkedIn might do it. See their Cookies policies here: https://www.linkedin.com/legal/cookie-policy https://www.facebook.com/policies/cookies You may also read our privacy policy here for more details: https://www.sociablekit.com/privacy-policy/Few readers
  • Where is SociableKIT based and what are your business hours?
    SociableKIT is based in Philippines. Here are our business hours in Manila time (PHT): Mon to Sat - Available 24/7 Sun - 6:00 am to 12:00 am We will reply within a few minutes during regular work hours. During holidays or rest days, we will reply within 24-48 hours. However, you can contact us anytime and we will respond as soon as we are online.Few readers
  • Does SociableKIT make my website load slow?
    No, but the website page load speed depends on a variety of factors such as caching, bulky codes, and JavaScript issues. Usually, the list below is also the reason behind website slowness. Internet connection. High-resolution images can also consume lots of bandwidth while loading. Please consider image format as an important factor. The feed loads faster if you are using JPEG images instead of PNG/GIF. Too many ads. Limiting the number of display advertisements will ensure better perfFew readers
  • Do you have an affiliate program?
    Unfortunately, we do not have an affiliate program yet. We will be sure to announce if we implement it in the future. Thank you. Let us know if you have further concern. Contact us here.Few readers
  • Will SociableKIT's code work on an android app?
    If you mean if our plugin is responsive to a mobile browser, yes. SociableKIT can work on the android app and it is also responsive. Let us know if you have further questions or concerns here.Few readers
  • Will data be given to third parties?
    We do not give data to any third parties. The sole purpose of SociableKIT is to display your social media feeds on your website which you provided publicly.Few readers
  • Can I use SociableKIT with the indemnity clause removed?
    In terms of service agreement, we understand that some countries or government entities are not permitting businesses to enter into an agreement with an indemnity with a service provider. However, if you only going to use our product on your private site within your organization, it means the chance for SociableKIT to get sued by anyone is contrary to reason. The content that you allow us to get is the only content that we can display in a certaiFew readers
  • Free installation service
    We understand that integrating new tools and features into your website can sometimes be a complex task. That's why we are thrilled to offer our free Sociablekit installation service, designed to assist you in seamlessly integrating Sociablekit into your website. Our proficient team is well-versed in working with various website builders, including Squarespace, Wix, Webflow, WordPress, and more. Our team will utilize Sociablekit's embed codes and expertise to seamlessly integrate the desired SFew readers
  • What is Manual Moderation feature?
    Manual Moderation feature offers you a manual control over the posts that appears on your feed. With this feature, you can effortlessly manage predefined search keywords and approved posts. Here's how it works: Predefined Search Keyword: By manually entering specific keywords, you can easily prioritize and curate the content that aligns perfectly with your interests and preferences. Approved Posts: You have the ability to carefully review each post and decide whether it meets your guidFew readers
  • Does the tool offer a setting option to switch off the tracking/cookies completely?
    We do not have this option because we cannot control what third-party social media websites do. SociableKIT's own Privacy Policy might help you as well. See: https://www.sociablekit.com/privacy-policy/Few readers
  • How to add more sources?
    Want to add more sources to your widget and display even more content on your website? Whether you're on the old Business or Elite KIT plan, or the new Pro or Business plan, this guide will show you how to seamlessly expand your sources and maximize your widget's potential. Go to your Account details. accountdetails On your Dashboard, clFew readers
  • Are the cookies that your widgets utilize going to be updated to how browsers handle cross-site cookies?
    We are not using cookies on our widgets. In that case, we won't be affected by those changes. We're using localStorage to user views on the client-side. If ever some rules change, I'm sure we will be able to adjust. We've had these types of challenges before and we overcome them. If you require any further information, please email us at [email protected].Few readers
  • Does SociableKIT integrate Adsense?
    Unfortunately, SociableKIT does not integrate nor is affiliated with Adsense yet. This means that any videos that are watched using SociableKIT are not monetized.Few readers
  • Do you have a Demo page?
    Yes, we have a Demo page. You can preview all of our widgets here and select a different layout to see how they will look like on your feed.Few readers
  • How to add an admin to your Facebook app?
    If you do not want to manage your Facebook application, or if you do not want to do updates to it when there are new rules or requirements by Facebook, we can try to do it for you. You just need to add us as administrator to your Facebook app. Watch our video tutorial here: https://screencast-o-matic.com/watch/crirD6VixFSFew readers
  • Can I embed the URL to the android application for mobile apps?
    Unfortunately, no. However, we can provide a JSON data feed that you can parse and use for your Android application. Let us know if you have further questions or concerns here.Few readers
  • Does SociableKIT work globally?
    Yes, SociableKIT works globally. SociableKIT does not have a Country Based Restriction (CBR). If you require any further information, let us know here.Few readers
  • How to add platform on your Facebook app?
    Go to your Facebook app On the left sidebar, Click Settings On the main side, click "Add platform" Select "Website" On the "Site URL" enter your site's URL. Click "Save changes" button.Few readers
  • Can I use the features in the free plan?
    In the free plan, the widget customization features are disabled. However, by subscribing to one of our paid plans, you'll have access to a wide range of customization options to personalize the widget according to your preferences. Our paid plans offer additional features and benefits that enhance your overall experience. To learn more about how to activate the free plan, you can visit this link: Free plan activation guide: https://help.sociablekit.com/en-us/article/how-to-activate-the-freFew readers
  • Can I use SociableKIT in Mailchimp?
    In email campaigns, unfortunately, SociableKIT code will not work. Learn more about embed codes in email. If you still wants to use SociableKIT with your Mailchimp account, it is possible by using Mailchimp website builder or landing page builder. Here's a video tutorial on how to use SociableKIT with your Mailchimp account: youtube How to embed Instagram feed on Mailchimp? (BPLcYbbEShwFew readers
  • How is SociableKIT different from using direct social media APIs?
    The difference when you use SociableKIT is, you don't have to worry about API updates that will not update your feed or break your website. Our team will take care of that. We'll make sure that your social media feeds are displayed correctly and updated. If you still have any questions or concerns, please feel free to contact us here.Few readers
  • Where can I write a review about your product and service?
    Here's where you can write and leave a review, please go to our Facebook page, or tag us on Twitter @sociablekit. Facebook Twitter Thank you so much! It will encourage us to further develop and maintain our service.Few readers
  • What sets your service apart from others?
    We have lifetime support and updates. We are also open to suggestions and request features. Once subscribed, you can upgrade or cancel the subscription anytime. If you require any further information, please feel free to contact us here.Few readers
  • Will SociableKIT work on my website builder?
    SociableKIT supports many website builders and we also have tutorials for each of them. Here's the page: https://www.sociablekit.com/tutorials/Few readers
  • How to activate the 7-day premium trial?
    We offer a 7-day premium trial where you can use and test our widgets premium customization features such as the layout, colors and enjoy the automatic sync 7 days for free. This article will show you how to activate the 7-day premium trial. Step 1: Create or login your SociableKIT account here. Step 2: Once your logged in, click the START 7- DAY PREMIUM TRIALFew readers
  • What is a Content Aggregator widget?
    Most businesses thrives on content, especially user-generated content that authenticates a brand's credibility. For businesses looking to have an edge over competitors, our Content Aggregator Widget is a groundbreaking tool designed to integrate content seamlessly from a myriad of social media platforms, straight into your website. Features: Diverse Social Media Integration: Whether it's Facebook, Twitter, Instagram, LinkedIn, TikTok, Google reviews, Facebook reviews, or even more –Few readers
  • What is Sync Requests?
    With our free plan, Sync Requests let you manually update your social media feed on your website by simply clicking a button. While the sync is processed based on current demand, it ensures your content stays fresh without additional cost. However, for those seeking consistent and hands-free updates, our paid plans offer automatic syncing at regular intervals. If you are already subscribed, you can request a sync once per day. This means your feed stays up-to-date without lifting a fingerFew readers
  • What is the Assign widgets to teammates?
    With the Assign Widgets to Teammates feature available in our paid plans, you can easily delegate specific widgets to your team members. This ensures that each teammate only manages or edits the widgets assigned to them, keeping your workflow organized and efficient. By using this feature, you streamline your team’s efforts, reducing the risk of errors and improving productivity. It’s an excellent investment that empowers your team to work more effectively while giving you peace of mind knoFew readers
  • What is Collect User Submission feature?
    The Collect User Submission feature in our Content Aggregator widget allows users to submit their own content, such as ratings, reviews, photos, or videos. When users access the feed, they will notice a prominently placed Submit button positioned in the upper right corner. Upon clicking this button, a popup window will appear, presenting users with a form. This form serves as a convenient means for users to submitFew readers
  • What is Unlimited Widgets?
    Unlimited Widgets is available on all SociableKIT plans, allowing you to create as many widgets as your website needs. Each widget can help boost engagement by embedding social media content, reviews, jobs, and more on your pages. While you can create unlimited widgets, the data sources connected to them are limited based on your plan. If your business requires multiple data sources, such as different social media accounts, you can easily upgrade to include more sources. This gives you thFew readers
  • What is the method to determine the version of my device, operating system, and web browser?
    Here are the steps to determine device model, operating system version, and browser version: Device Model: For a smartphone or tablet, go to "Settings" or "About Phone/Tablet" and look for "Model Number" or "Device Name." For a computer, check the "System Information" or "About This Mac" (for Apple computers) or "System" or "System Properties" (for Windows computersFew readers
  • Why are my widget links blocked on Wix?
    If you are on Wix's free plan, unfortunately, Wix will disable all the links on your widget. It is not possible to fix this issue without Wix Premium Plan since the iFrames are not Sandboxed in premium, so it will work correctly there on the Wix Premium Plan. For more details, you can read the article here: https://www.jotform.com/answers/4175898-embedding-a-form-in-wix-redirect-to-external-url-is-blockedFew readers
  • Why is my widget not working on WordPress?
    If you are planning to add your SociableKIT widget on your WordPress website and you are on their Free, Starter, or Explorer plan on your WordPress website, you will be unable to add or embed your SociableKIT widget. This is because the Free, Starter, or Explorer plan on WordPress has code restrictions which will not allow you to add an HTML code or specific codes on your website. The type of code you can add to a WordPress.comFew readers
  • Why are my widget links blocked on GoDaddy?
    When using the GoDaddy website builder, you will encounter that your SociableKIT widget links are blocked. GoDaddy does not allow redirect links from an embed code, if you click a link on your SociableKIT widget, it will show a Blocked page or Refused to connect when it is opened on a new tab. Example: We suggest that you create a button on your website that will open a new tab to your SociableKIT wiFew readers
  • How can I locate the console?
    To find the console in a web browser: Right-click on the page you want to inspect and select "Inspect" or "Inspect Element". In Google Chrome and Microsoft Edge, this will open the Developer Tools pane. In Mozilla Firefox, it will open the Web Developer Tools. Go to the "Console" tab in the Developer Tools pane. Interact with the console by entering JavaScript commands and observing the output. Note: The shortcut for opening tFew readers
  • How to update my widget to the new UI?
    We’re thrilled to introduce the new sleek and enhanced design of our SociableKIT widgets, which now feature a cleaner, more user-friendly interface. This refreshed interface/layout is now available for your SociableKIT widget too! To update your widget with the new user-friendly interface, please follow these steps: Login to your SociabeKIT account here. Select your widget and click the EditFew readers
  • What is Lifetime system updates?
    With our Lifetime System Updates, included in all our plans, you'll never have to worry about your website widgets falling behind. We continually enhance our system to improve user experience and ensure your widgets stay functional, even when platforms like Facebook, Instagram, or Google make changes to their APIs. With these updates, you never have to worry about broken widgets or outdated features. We keep everything running smoothly so you can focus on your business. Plus, our updates oFew readers
  • Is SociableKIT free?
    Yes! SociableKIT has a free plan. You can use SociableKIT without any payment. You can always sign up, no credit card required. Use SociableKIT's free-forever plan. Sign up to our free plan here: https://www.sociablekit.com/app/signupFew readers
  • SociableKIT's Help center
    SociableKIT's Help center provides with a direct and accessible channel for resolving your issues or obtaining assistance. It offers personalized support, addressing your concerns and providing solutions tailored to your specific needs. Our Help center site is available 24/7 to answer the most common and specific questions regarding SociableKIT. There are two ways to access the SociableKIT's Help center: You can access SociableKIT's help center by going to this link: https://help.sociablFew readers
  • How many widgets can I try during the premium trial?
    During your 7-day premium trial, you can try up to 5 different widgets at the same time. But you can delete a widgets and replace it with another widgets. So you can actually try all our widgets types, but you can do it only 5 at a time.Few readers
  • How to find my embed code?
    In this article, we will guide you on how to find your embed code to use on your website. We have 3 different embed code options that you can choose from. Here are the choices: JavaScript iFrame Link To find the embed code of your SociableKIT widget, please follow these steps: Login to your SociableKIT account . Go to your widget list page or click here (https://www.sociablekit.com/app/usFew readers
  • How to exclude the SociableKIT widget from JavaScript optimizers?
    If you have noticed that your SociableKIT widget is not updating or not working properly on your webpage, it could be due to your webpage optimization. In such cases, you will need to exclude the widget from JavaScript optimization on your webpage. Here's how to exclude the JavaScript embed code on LiteSpeed Cache(WordPress Plugin): Go to your website builder admin dashboard. In this case, WordPress admin dashboard. Find the cache plugin on your website. In this case, LiteSpeFew readers
  • SociableKIT free alternative
    You don't need to search for SociableKIT free alternative because SociableKIT now have a free plan! Yes, you can use SociableKIT for free forever. No credit card required. Upgrade only when you need to. Sign up to our free plan here: https://www.sociablekit.com/app/signupFew readers
  • How to prevent broken images when using data feed?
    When it comes to utilizing a data feed for your website or social media posts, it's important to ensure that your images are properly displayed. One of the most common issues that can occur is broken images, which can greatly impact the visual appeal of your content. In this article, we will discuss how to prevent broken images when using a data feed. First and foremost, it's important to use the appropriate code when including images in your data feed. We recommend using the text name with tFew readers
  • How to clone a widget?
    Cloning a widget enables you to create an identical copy of the original widget, including its theme, colors, font, custom CSS, and more. To clone a widget, please follow the step-by-step instructions provided below: Step 1 : Login your SociableKIT account here. Step 2 : Once logged in you will redirected to the "Create widget" page, click the "Widget" on the top left to go to your Dashboard. (https://storage.crisp.chat/users/helFew readers
  • What is the Default Look & Feel?
    With our free plan, you get our Default Look & Feel—perfect for getting started quickly. It’s designed to fit seamlessly on any site, so your widget will always look professional right out of the box. It looks like this: Default look & feel of our Google reviews widget However, if you want your widget to truly reflect your brand, upgrading to a paid plan unlocks powerful customization options. You canFew readers
  • All widget types
    If you use our Business KITs, you can use any types of widget that you need for your website. Our Business KITs are designed specifically for businesses looking for advanced and effective solutions to boost website engagement and sales. Our servers work 2-4 times harder to retrieve the most complex and difficult-to-access data, putting the data you require at your fingertips and boosting the performance of your site.  Here's a comprehensive list of our Business KIT widgets: https://www.sociableFew readers
  • Why is my widget not working on Shopify?
    If your SociableKIT widget is not working after adding or embedding it on your Shopify website, this means your widget has been automatically converted or sanitized by Shopify to prevent your widget from being added to your website. Here's an example of a SociableKIT embed code being automatically converted: Unfortunately, SociableKIT has no control over your widget on Shopify. This means Shopify has cFew readers
  • What is Basic Support?
    Basic Support is available for our free plan users, offering email support with responses within 48 to 72 hours. Simply reach out to [email protected] with any questions or issues. While we prioritize our paid users, we ensure that even our basic support is thorough and high-quality. However, if your business needs prompt assistance and quicker resolutions, upgrading to any of our paid plans is a smart investment. Our premium support ensures your inquiries are addressed swiftlyFew readers
  • What is 24/7 Live Chat and Email Support?
    Our 24/7 Live Chat and Email Support is the premium service offered to our EliteKIT plan customers. With this support, you're never alone—our expert team is always available to assist you. Instant Help, Anytime Have a question or need help? Chat with us live anytime via the chat box on our website's lower right corner. Prefer email? We respond within minutes at [email protected]. Expert Support You Can Trust Our dedicated and knowledgeable team is ready to answer anyFew readers
  • What is Help Center?
    Available on all plans, our Help Center is designed to support your business anytime, day or night. With a comprehensive collection of step-by-step guides, articles, and tutorials, you can quickly find answers to your questions with a simple search. Many guides come with pictures and videos to make the learning process even easier. By using our Help Center, you’ll save time and focus on what matters most—growing your business. Whether you're troubleshooting an issue or learning how to mFew readers
  • Do you have a live demo?
    A live demo is an interactive tool that allows you to experience our widgets in action before embedding them on your site. You can select the layouts, and styles to see how they will appear with your content. It’s designed to help you make informed decisions and visualize the results instantly. How to use the search bar to view our live demo page, please follow these steps: Go to our Live Demo page, where you can explore all available widgets.Few readers
  • What is Live Chat and Email Support?
    As a valued BusinessKIT plan customer, you gain access to our exceptional Live Chat and Email Support. During regular office hours (8AM-5PM daily), you can chat live with our expert team via the chat box in the lower right corner of our website. Prefer email? No problem! We respond to all emails within 3 hours at [email protected]. Our reliable and knowledgeable support team is ready to answer any questions or address any issues you may have. To ensure we provide the best assistaFew readers
  • What is Standard Email Support?
    With Standard Email Support included in our StarterKIT plan, you can expect reliable assistance from our knowledgeable team within 24 hours. We’re here to ensure your experience is smooth and hassle-free. Simply email us at [email protected] to address any questions or issues you may have. However, if you need faster responses or prefer real-time assistance, our BusinessKIT and EliteKIT plans offer superior support options. Enjoy the convenience of live chat and quicker email reFew readers
  • How to check my widget sync time?
    In this article, we will guide you on how to check your widget's sync time. To check the sync time of your SociableKIT widget, please follow these steps: Login to your SociableKIT account . Go to your widget list page or click here. Select the widget of your choice by clicking on the Edit button under the Action tab. At the bottom left of yourFew readers
  • How to add more data?
    This article will walk you through how to add more data to your SociableKIT widget. Our widgets support displaying up to 50 items maximum. Log in to your SociableKIT account. Once you are logged in to your account, click your Name and Account Details at the upper right corner. (https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/image1irf3p6.png =411xauto) Click SFew readers
  • What is the More data add-ons?
    The More data add-ons allows you to increase the data limit on your widget. This will help you display more posts, events, or reviews on your SociableKIT widget. The minimum data limit for each widget is up to 50 items only. If you want to display more items, can subscribe to our More data add-ons. In this article, we will guide you on how to subscribe and how it worFew readers
  • How to hide profile details?
    The profile details of your SociableKIT widget are the profile name, image, about/description, followers count and many more. These profile details are displayed by default but you have the option to hide them using the editor. In this article, we will guide you on how to hide the profile details of your widget. To hide the profile details of your SociableKIT widget, please follow these steps: Login to your SociableKIT account (https://www.sociablekitFew readers
  • What is the Sources add-ons?
    The Sources add-ons let you expand the number of social media accounts you can use on your SociableKIT widgets. This feature (available only on our Premium plan) makes it easy to pull in feeds from any additional platform—whether it’s a second Facebook Page, LinkedIn profile, Google Business profile, or another source you use. By adding more sources, you’ll ensure your website stayFew readers

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