• How to hide scrollbar from iFrame?

  If you cannot use our JavaScript embed code, the remaining options are our iFrame embed code. In Wix's case, embed it as a link or external site. Wix will show it as an iFrame embed. The same goes with Google sites. The disadvantage is, an iFrame will show a vertical scrollbar if the feed's content is longer than the iFrame height that you set. We cannot completely hide the iFrame scrollbar. We have some workarounds that mPopular

• What is Automatic sync and updates?

  This feature will allow the widget to be synced or updated automatically in regular times. Each widget has its own sync schedule. For example, our LinkedIn page posts currently updates every 24 hours only. To see the sync schedule of a widget, please follow the step-by-step instructions provided below: Step 1 : Login your SociableKIT account here. Step 2 : Click the "Edit" button of the widget. For this example, we chose the Instagram profile widgSome readers

• Why "Get tickets" button is not working?

  If your event's ticket section looks like the following, it means your event was connected to Eventbrite. Eventbrite ticket format Pop up when Get Tickets button was clicked Your ticket URL was not manually entered in the form. In this case, SociableKIT won't be able to consistently display the "Get tickets" button onFew readers

• Why pop up is not showing up?

  If the pop up did not show up immediately after you clicked the Read More button, you can try to scroll up and look at the top of your page. If you see it there, it means is showed up, but not at the middle of your web page. In that case, you're probably using the iFrame embed code or the iFrame required by Wix website builder. Here's what you can do to fix this issue. If you're not using Wix, use our JavaScript embed code. This will make the pop up show up at the middle of the page.Few readers

• Can I import a font?

  Unfortunately, we do not yet have the feature to import fonts into your widget. We appreciate your interest in this feature and will consider it for future updates. If you need the font to be the same as on your website, you can use the Inherit option in the Font family feature under the Fonts tab. When the feed is embedded on your website, it will follow the same font you use on your website. The Inherit feature will only work if you use the JavaScript embed code (https://helpFew readers

• Why only a few posts was displayed?

  If you're using a Moderation feature like a search keyword or approved posts, only a few posts might appear on your feed. Here's how it works: For example, on our LinkedIn solutions, our system can get the latest 50 posts only. If you use a search keyword, our system will find the posts in those 50 posts only. That's the reason why it might display only a few posts on your feed.Few readers

• What is the Export data to CSV feature?

  The Export data to CSV feature is a powerful tool that allows users to extract and save data in a Comma-Separated Values (CSV) file format. CSV files are widely used for storing tabular data and are easily readable by spreadsheet software, databases and CRMs. The Export data to CSV feature enables users to efficiently transfer data between different applications, perform data analysis, and create backups for future reference. In this article, we will guide you on how to find the Export data toFew readers

• How to change the layout of your widget?

  In this article, we will guide you on how to change the layout of your SociableKIT widget to improve its appearance and change its functionality. You can choose from Grid, Masonry, or Carousel layouts to best suit your preferences and match your website theme. Login to your SociableKIT account . Find your widget and click the Edit button. On the customization tab, click on the Posts tab.Few readers

• How to use the Views analytics dashboard feature?

  The Views analytics dashboard feature is a powerful tool that enables users to track the number of views their widgets receive. By providing valuable insights into widget visibility on websites, this feature becomes a vital metric for gauging audience reach and engagement. Understanding the impact of widget views can help businesses optimize their content strategy, enhance brand awareness, and ultimately drive greater conversions and growth. In this article, we'll guide you on how to use theFew readers

• What is "Review content padding"?

  The feature is about the space between the review text and its border. Let us know if you have further questions. Contact us here.Few readers

• Can I request a new feature?

  Yes, but our development resources are currently limited. However, we will add your request to our list and will revisit it as soon as we have the capability. When it’s available, we'll be sure to let you know.Few readers

• Is it possible to combine both social streams into one on my website?

  Postings from both streams to be shown in one is not possible. We can only show one below the other. Let us know if you have further concerns. Contact us here.Few readers

• Can the text size of the Search box be much smaller?

  If you want a customize text size in your search box, yes, it is possible. Go to the CSS tab and add this to the custom CSS field then click the 'Save Changes' button. skwwsearchevents font-size:10px; Change the "10" to a number of the font size you like. Let us know if you need further assistance. Contact us here.Few readers

• What is the Big screens & events display feature?

  The Big Screens & Events Display feature - a remarkable addition to your feed that takes content viewing to a whole new level. With this innovative feature, you can now enjoy a web browser-based full-screen mode specifically designed for big screens and projectors, offering a captivating visual experience for all your events and gatherings. This feature optimizes content presentation, ensuring it scales seamlessly on large screens, such as projectors, monitors, and smart TVs. Whether you're hosFew readers

• What is the Automatic moderation?

  Automatic moderation is available in our paid plans. It allows you to automatically moderate or filter the content on your SociableKIT widget. This means your widget will display only the content you want to show based on your filters. Unwanted posts will be automatically removed in your widget without any effort on your part. It’s a simple way to keep your feed clean and relevant. This feature saves you time and ensures only the most relevant content is shown. To activate automatic moderatiFew readers

• What is the Customize pinned posts feature?

  Customize pinned posts is a powerful feature found within the "Content Aggregator" widget that offers users the ability to highlight and prioritize specific content in a feed. By selecting and pinning the most valuable or engaging posts, users can ensure that this content remains prominently displayed at the top of the feed. This feature serves as an effective tool to showcase the best and most relevant content, enabling your site visitors to easily access and engage with the most important coFew readers

• Is there a way to show live chat or comments during a live stream?

  Unfortunately, we can't able to do that for now due to limitation. However, we have a feature where once the live viewer clicks that button, it will redirect them to the live stream page where the viewers can able to see your video and at the same time your live chat and comments. Please check the details below where you can enable this feature: YouTube live video widget: * Under the Video tab, check the Show live chat button. (https://storage.crisp.chat/users/helpdesk/websitFew readers

• How to use the Moderation features?

  This article will guide you on how to use Moderation features, especially the Approve post feature that you can approve posts to display the posts you only approved into the widget. The Predefined search keyword feature will let you display certain content or posts with the predefined keyword that you input. First, Let us guide you on how to use Approve posts feature: On the Customization page, Click the Approve posts button. (https://storage.crisp.chat/usersFew readers

• What is the Moderate user-generated content feature?

  The Moderate user-generated content feature within the "Content Aggregator" widget offers users the ability to exercise control over the content submitted by users. With this feature, users can effortlessly add or remove user-generated content to ensure that the displayed feed aligns with their preferred content. By providing a streamlined moderation process, this feature empowers clients to maintain a curated and high-quality content experience for their audience on their website. In this arFew readers

• Why my feed is not working on IE11?

  Unfortunately, SociableKIT widgets do not support Internet Explorer browser anymore. Even Microsoft says farewell to it. Here's their article of the issue. However, we can still provide a data feed that you can use for your site. If you require any further information, please feel free to contact us.Few readers

• What is Priority live chat & Email support?

  Priority live chat and email support offers convenience and accessibility, allowing our customers to seek assistance or resolve issues without the need for phone calls or in-person visits. This flexibility we offer enables our customers to reach out at their own convenience. Priority support ensures faster response times, minimizing our customers waiting time and reducing frustration. It demonstrates our company's commitment to customer care. By offering dedicated resources and personalized atFew readers

• What is API access?

  Our API access feature is available in paid plans and lets you use the JSON data feed of your SociableKIT widget. This means you can display the widget data on your website while applying your own custom design. It allows your developer to create a style that fits your brand’s look and feel. This gives you full control over how the widget appears and functions. To use the JSON data feed of your widget, please follow these steps: GoFew readers

• What is the Free installation service?

  Our Free Installation Service is included in all paid plans. With this feature, our support and engineering team will handle the entire process of embedding your SociableKIT widget on your website at no extra cost. This ensures a smooth and hassle-free setup of your SociableKIT widget, saving you time and avoiding potential technical issues. All you need to do is: Contact us via live chat or email [email protected]. Give our email [email protected] an admin access to youFew readers

• What is Collect video content?

  All of our paid plans includes the Collect video content feature. This feature lets your site visitors submit their video content directly to your Content Aggregator widget. You can easily display the submitted videos on your site. It’s a simple way to gather user-generated content, enhancing your site’s engagement and value. Submitting and displaying the video content is easy: Go to your Content Aggregator widget feed that is embedFew readers

• What is the Manual moderation?

  The Manual moderation feature is available in our paid plans. This feature lets you control the content displayed on your SociableKIT widget. You can easily remove unwanted posts or information, ensuring only the most relevant content is shown. This helps keep your website clean, professional, and aligned with your brand’s message. To use manual moderation: Go to your widget. Select the Moderation tab in your widget customizaFew readers

• What are the Approve and Reject posts features?

  Approve and Reject posts features can be found in the dashboard under the Moderation tab. The following details are the feature description and use. Reject posts feature is when you need to a certain post in your feed. In the pop-up, check the posts you wish to remove. Then click the red "Reject" button. Screenshot 1: You can see the post you have rejected wilFew readers

• What is Automatic Sync & Updates?

  Unlock the power of seamless automation with our Automatic Sync & Updates feature, available on all paid plans. Your social media feed will automatically refresh on a regular schedule, ensuring your website always displays the latest content without any extra effort. To view your widget's sync schedule, simply go to My Widgets Edit. You'll find the sync information in the lower left corner, beneath the customization options. Investing in this feature means less manual work and more timeFew readers

• What is Big screens & events display?

  The Big screens & events display feature ensures your SociableKIT widget automatically adjusts to fit large screens. This means your content will look great on projectors, monitors, or smart TVs. Whether you’re hosting a corporate event or a public gathering, your audience will enjoy an immersive experience. The widget scales seamlessly, providing a professional display of your social media content. It’s perfect for making a lasting imFew readers

• What is Content Aggregator?

  The Content Aggregator widget is available in all plans. It lets you create a widget that combines any type of SociableKIT widget into one seamless feed. Your users can even submit their content, and you can display on your Content Aggregator widget. By simplifying how you display all your content in one feed and boosting interaction, the Content Aggregator offers excellent value for your investment. Setting it up is straightforward: Go to our widget creation (https://www.socFew readers

• What is the Views analytics dashboard?

  Our Views Analytics Dashboard lets you see how many views your widgets receive. It’s available in all plans, making it easy to track performance no matter your budget. You can filter by specific days, months, or even an entire year, giving you detailed insights into when your audience is most engaged. This feature empowers you to make data-driven decisions, helping you optimize content and improve your overall strategy. Accessing the dashboard is simple: Go to your widgets (https://wFew readers

• What is Customized pinned posts?

  The Customized pinned posts feature is available in our paid plans. This feature lets you pin the exact content you want to be shown first on your Content Aggregator widget. The pinned posts always appear first at the top of your feed when it loads. This ensures your most important content are always seen. It’s an excellent investment that gives you control over what your audience sees first. Pinning specific posts allows you to highlight key content and drive engagement. To use this feFew readers

• What is Export data to CSV?

  The Export data to CSV feature allows you to easily download data from your SociableKIT widget, such as posts, reviews, or events, into a CSV file. You can then use this data for analysis or display it on your website. It’s a simple way to keep a copy of your information and work with it in other tools. Go to your SociableKIT widget. Find the Options or 3 dots button and click it. Select Export CSV button from the dropdown.Few readers

• What is Custom CSS?

  Our Custom CSS feature, available in paid plans, allows you to fully customize your SociableKIT widget using a CSS. With this feature, you can apply your own CSS to match your website's unique style. You are not limited to the default options on our customization dashboard. This gives you greater control over the appearance of your embedded content. To add your own CSS to your widget, follow these steps: Go to your SociableKIT widget (https://www.sociablekit.com/app/users/widgets/indexFew readers

• What is Unlimited Teammates?

  Unlimited Teammates is available on all our plans, giving your team the freedom to collaborate without limits. With Unlimited Teammates, you can invite as many team members as needed to manage your widgets. Your teammates will be able to: Access your widgets seamlessly. Customize the look and feel of your widgets to match your brand. Easily embed widgets on your website using simple code. Inviting a teammate is quick and easy: Click “Invite” in the main menu. Enter your teammatFew readers

• What is Collect text content?

  Our Collect text content feature is included in all plans. It lets your site visitors easily submit their text content to your Content Aggregator widget. You can then display their submitted content, creating a richer and more engaging experience for everyone who visits your site. Collecting and approving the text content is simple: Go to your Content Aggregator widget feed that is embedded on your website. On the feed, click theFew readers

• What is Dedicated support?

  The Dedicated support feature is available with our Enterprise KIT plan. You will always have access to a dedicated support team whenever you need help or have concerns. Your dedicated support team will be available 24/7 to answer any questions. This means any issues you have will be resolved quickly, with priority given to your requests. This support ensures that your widget runs smoothly, helping your business stay online and deliver results without interruptions. To reach out to your suFew readers

• What is Unlimited Websites?

  With our Unlimited Websites feature, available on all plans, you can easily extend the reach of your content across multiple domains. Whether you manage one site or a network, our widget works seamlessly across all your websites at no extra cost. Imagine embedding your social media feed on domain1.com. Now, think about doing the same on domain2.com and domain3.com—all without paying for additional licenses or codes. This flexibility means more exposure, more engagement, and ultimately, mFew readers

• What is Customized Design?

  Unlock the full potential of your website with our Customized Design feature, available in our paid plans. Tailor the appearance of your widget to perfectly match your brand’s identity—no coding skills required. Easily adjust layouts, colors, fonts, and more to create a seamless experience for your visitors. A cohesive design not only looks professional but also strengthens your brand’s impact. Imagine your social media feeds blending effortlessly with your site’s style, capturing attenFew readers

• What is Moderate user-submitted content?

  The Moderate user-submitted content is available in our paid plans. This feature allows you to control what content appears on your Content aggregator widget. You can filter or moderate the text or video content that users submit. This means you can showcase only the content that aligns with your brand and hide anything that doesn't. It’s a simple way to ensure your feed always looks its best. To moderate your submitted content, just follow these steps: Go to your Content Aggregator wiFew readers

• What is Assisted migration and onboarding?

  The Assisted migration and onboarding feature is included in our Enterprise KIT plan. Our support and engineering team will help you through setting up your new SociableKIT widget and remove your existing widget, if you have one on your website. We will also help embedding your widget on your website for you. You can save time and avoid the hassle of doing it yourself. Your widget will be perfectly integrated, helping your website stand out and perform better. You don’t have to worry aboutFew readers

• What is Customized integration?

  The Customized integration is available in our Enterprise KIT plans. This feature allows us to handle the entire process of embedding your SociableKIT widget on your website. Our support and engineering team will take care of everything at no extra cost. You can save time and avoid the hassle of doing it yourself. Your widget will be perfectly integrated, helping your website stand out and perform better. All you need to do is: Contact us via live chat or email [email protected].Few readers