Articles on: INTEGRATIONS

How to change the widget source?

In this article, we will show you how you can change your widget's source.

Updating your widget’s source ensures your content stays fresh, relevant, and aligned with your audience’s needs. By switching to a new source, you can showcase updated reviews, social media posts, or other dynamic content, keeping your website engaging. It also lets you pull from a more active or relevant platform, improving credibility and customer trust.

Updating your source helps maximize the value of your widget and ensures your visitors always see the most up-to-date information.

Login to your account or use the account that has your active widget.
Go to the Widgets section and choose the widget you want to change the source.
Under the Basic tab, locate the ID field. Hint: The ID field contains the initial input you enter once you create a widget.
Remove the texts inside the field, enter your desired new source then hit Save changes.
Done! Please note that it will not take effect immediately, you will need to wait for your widget's scheduled sync to take effect.

Additional note: For the free plan, this tutorial will not work as the customization in the free plan is disabled. You will need to create a new widget for a new source.

Updated on: 02/28/2025

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