> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sociablekit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why pop up is not showing up?

If the pop up did not show up immediately after you clicked the _Read More_ button, you can try to scroll up and look at the top of your page. If you see it there, it means is showed up, but not at the middle of your web page.

In that case, you're probably using the iFrame embed code or the iFrame required by Wix website builder. Here's what you can do to fix this issue.

1. If you're not using Wix, use our JavaScript embed code. This will make the pop up show up at the middle of the page.

2. If you're using Wix, you need to decrease the height of your iFrame. This will make the pop up viewable.