> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sociablekit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why my feed is not working when embedded on Squarespace site?

Here are the possible reasons why your feed is not working or sometimes it only showing the code you pasted on your website:

1.  If your subscription plan on Squarespace is **Personal**, your feed will not show because in this plan you cannot customize with CSS and Javascript.

![](https://storage.crisp.chat/users/helpdesk/website/9a0e4f74247be800/image_1j1ck74.png)

2. The **Display Source** must be un-check and select **HTML** not Javascript.

![](https://storage.crisp.chat/users/helpdesk/website/9a0e4f74247be800/image_1a28s4d.png)