> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sociablekit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why are my likes and comments count 0 in my Instagram widget?

If your Instagram widget is displaying likes and comments count as 0, even though the posts themselves have likes and comments, it likely means that the like and comment counts are currently hidden on those Instagram posts.

To properly display likes and comments count on your Instagram widget, please follow these steps:

1. Navigate to the published posts you want to show Instagram likes or comments.
2. Click on the three dots in the top right corner above your post. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/1_n8e3nd.png)
3. Click **Unhide like count to others** to publicly display the likes count. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/2_3oyick.png)
4. Click **Turn on commenting** for the Instagram widget to determine the comments count. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/3_1o8r39r.png)

> Once likes and comments are visible, your Instagram widget will update automatically within 24 hours. For example, if your last sync time was 21 hours ago, the widget will refresh in 3 more hours. *(This applies to Premium plans)*. If you're on a Free plan, you’ll need to manually request a sync. Please follow [this](https://help.sociablekit.com/en-us/article/how-to-refresh-the-feed-sgpc30/) tutorial for instructions.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/1_9li2pg.png)