> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sociablekit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use the Moderation features?

This article will guide you on how to use **Moderation features**, especially the **Approve post** feature that you can approve posts to display the posts you only approved into the widget. The **Predefined search keyword** feature will let you display certain content or posts with the predefined keyword that you input. 

First, Let us guide you on how to use **Approve posts** feature: 

1. On the **Customization page**, Click the **Approve posts** button. 


![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/moderation1_p3fotz.png)

2. Once you click the **Approve posts** button, The pop-up window will appear. Click the **Approve** button on the posts that you want only to display. You can select and approve multiple posts. 

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/moderation2_604s6d.png)

3. If you want to hide or remove certain posts on your widget. Click the **Reject** button. You can reject multiple posts as well. 

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/moderation3_15jvh0s.png)

4. Once you **Approve** a certain post, it will be saved and displayed on the widget automatically. Only the approved posts will be displayed, if you have a new post, it will not be displayed on the feed unless you **Approve** it.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/moderation4_15q0wi.png)

5. Once you **Reject** a certain post, the post will now be hidden or removed and no longer be displayed on your widget.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/moderation6_10adkvx.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/moderation5_1y0dsrr.png)

6. You can check the changes you made by clicking **Approve** and **Reject** tab. 

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/approve_clbqbx.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/reject_rfw8k0.png)

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* If you want to reset the approved or rejected posts you have on your widget, you can click the **Reset moderation settings** button and your posts will be back to the default with no filters applied.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/resetmoderation_8fqe5x.png)


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Lastly is the **Predefined search keyword**.

1. Enter the predefined keyword from the content or posts that you want only to display on the widget. 

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/predefined1_1wv1y58.png)

2. For example on this widget, We input the keyword **world**. 
![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/predefined2_1vxunu5.png)

3. After you input the keyword, Click the **Saved changes** button. The content or posts that have the word **world **will only be displayed on the widget. You can also use hashtags as your keyword, e.g., #cat or #dog.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/predefined3_1i7f7ek.png)


![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/predefined4_ipdj1p.png)

If you need more help with the Moderation features, you can contact our support [here](https://sociablekit.com/support/).