> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sociablekit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I avail an Add-on if my account is cancelled or in Free plan?

Add-ons are additional features that can enhance your SociableKIT experience. However, add-ons are only available for accounts with an active paid subscription.

If your account or subscription is cancelled and is no longer active, you cannot purchase or use paid add-ons. You will need to reactivate or subscribe to an eligible paid plan first before you can avail of an add-on.

Add-ons are not available for Free Plan accounts. To use an add-on, you must first have an active paid subscription that supports the add-on. If you are currently on the Free Plan or your subscription has been cancelled.

How can I use an add-on?

1. Subscribe to an eligible [paid plan](https://www.sociablekit.com/pricing/).
2. Go to the [add-on](https://app.sociablekit.com/users/subscription/add-ons/) section in your SociableKIT account. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/add-on_8utcbu.png)
3. Select and purchase the add-on you need. ![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/0/e/9a0e4f74247be800/add-on2_1sepz8t.png)

> *Add-ons work as an extension of an active paid subscription. They cannot be purchased or used independently on a cancelled account or Free Plan.*